#35 – NBO – Nose Breathing Only. How to remain calm in difficult situations
#34 – Time: All day breakfast at McDonalds means you’ll wait 30 minutes at lunch for an Egg McMuffin
#33 – At the heart of everything, is a Billing System.
#32– Quote from Seabiscuit … “You don’t just discard a man because he’s banged up a bit”
#31 – My BlackHole – a Nortel Story — “Nothing Escapes”
