#65 – Cost per $1000 of revenue? … in terms of front-line workers take home pay … from ActivPlant
#64 – “How many sheets of paper does it take to make a Hot Dog?” – Patient Bed Nights, Casino Whales and Player Card Retention
#63 – Don’t forget the M.O.O.S.E. — Maintenance, Ongoing Operations, Systems, and Equipment
#62 – Sell/Include Project Management & Training as part of offering
#61 – Insurance Sales via ‘Control’ – 1010 radio and Henry Shannon
